Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.
Standard U.S. shipping generally arrives within 3–7 business days after shipment. Expedited shipping options may be available at checkout.
International shipping may be available to select countries. Delivery times, customs fees, duties, and taxes are the responsibility of the customer unless otherwise stated.
A shipping confirmation email with tracking information will be sent once your order has shipped.
Pre-order and made-to-order products require additional production time. Estimated shipping dates will be provided on the product page.
Weather, holidays, carrier issues, or other events beyond our control may delay delivery. We appreciate your patience.
Please verify your address before placing an order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.
Once a package has been accepted by the shipping carrier, delivery is under the carrier’s control. If your package is lost, stolen, or arrives damaged, contact the carrier first and then contact our customer support for assistance.
Packages returned because of an incorrect address, refusal, or failure to claim may be subject to additional shipping charges before they are re-shipped.
Requests to change or cancel an order must be made before the order ships. Once shipped, orders cannot be changed or canceled.
For shipping questions or assistance, please contact SOUTHERN JUNGLE URBAN BRAND Customer Support through the contact information listed on our website.
SOUTHERN JUNGLE URBAN BRAND reserves the right to update or modify this Shipping Policy at any time without prior notice.
Thank you for shopping with SOUTHERN JUNGLE URBAN BRAND. We appreciate your business and are committed to providing quality products and dependable service.
